After purchasing a home in Atlantic Beach, my husband and I knew we needed professional help to completely renovate and update the large, all-original 1980’s build. We decided on LevelUp Design LLC for the interior design work, who already had a great relationship with a certified building contractor, Rainier Inc. This proved to be the perfect combination we needed to transform our home. After establishing our design goals and direction, we met with the Rainier team: Matt Lenk, Tripp Warwick and Brad Power, to discuss the process of demolition and re-construction. We had no idea what to expect, but immediately knew that we had made the right choice to go with Rainier. Matt, Tripp and Brad were friendly, down to earth and easy to talk with. Their planning process, from big ticket items to the smallest details, was very thorough and helped avoid potentially costly change orders later. We were relieved and confident to be in their good hands.

From the beginning, a very active, open and easy line of communication was established. Shannon and Corey from the Rainier office staff were great to step in, as needed, to take calls and relay messages and information. It was important for us to be kept current on every detail throughout the process and the Rainier Team exceeded our expectations in that regard. Our home renovation took place when getting materials and labor was sometimes difficult, but we always knew about potential issues in advance; there were no surprises and down time and delays were controlled and kept at a minimum. They also had a great group of skillful and competent sub-contractors, each with an excellent work ethic. From securing materials through final installation, they were managed closely and extremely well. Our property was always treated with respect; work was done skillfully, and the jobsite was always left clean and organized at the end of each day.

We can’t thank the Rainier Team enough for their professionalism and reliability. We would recommend them unconditionally; they are a premier contractor you can trust. They are always there, always ready, with smiles on their faces, a friendly word and the commitment and willingness to work until you are completely satisfied with the results. We got the home we never thought we’d have and won’t consider using anyone else if we ever do it again.

Thank you, Rainier Inc - and Level Up Design - for absolutely everything.

Sincerely,

Susan and Greg