We have been helping clients with their custom home building and remodeling projects for over a decade and are thankful for their kind words. We are passionate about providing each client with the best service, design, and value possible.
We met with and interviewed several contractors before making a decision for our kitchen remodel. From our initial visit with Tripp, to our follow-up meeting with Matt and our eventual relationship with Brad as project manager, there was one common thread. There was a bond between them and eventually between us. Honesty, transparency and integrity are incredibly important when engaging in a personal or business transaction. This group has all of that.
After purchasing a home in Atlantic Beach, my husband and I knew we needed professional help to completely renovate and update the large, all-original 1980’s build. We decided on LevelUp Design LLC for the interior design work, who already had a great relationship with a certified building contractor, Rainier Inc. This proved to be the perfect combination we needed to transform our home. After establishing our design goals and direction, we met with the Rainier team: Matt Lenk, Tripp Warwick and Brad Power, to discuss the process of demolition and re-construction. We had no idea what to expect, but immediately knew that we had made the right choice to go with Rainier. Matt, Tripp and Brad were friendly, down to earth and easy to talk with. Their planning process, from big ticket items to the smallest details, was very thorough and helped avoid potentially costly change orders later. We were relieved and confident to be in their good hands.
From the beginning, a very active, open and easy line of communication was established. Shannon and Corey from the Rainier office staff were great to step in, as needed, to take calls and relay messages and information. It was important for us to be kept current on every detail throughout the process and the Rainier Team exceeded our expectations in that regard. Our home renovation took place when getting materials and labor was sometimes difficult, but we always knew about potential issues in advance; there were no surprises and down time and delays were controlled and kept at a minimum. They also had a great group of skillful and competent sub-contractors, each with an excellent work ethic. From securing materials through final installation, they were managed closely and extremely well. Our property was always treated with respect; work was done skillfully, and the jobsite was always left clean and organized at the end of each day.
We can’t thank the Rainier Team enough for their professionalism and reliability. We would recommend them unconditionally; they are a premier contractor you can trust. They are always there, always ready, with smiles on their faces, a friendly word and the commitment and willingness to work until you are completely satisfied with the results. We got the home we never thought we’d have and won’t consider using anyone else if we ever do it again.
Thank you, Rainier Inc - and Level Up Design - for absolutely everything.
Susan and Greg
These guys were a total pleasure to work with. They did a bathroom remodel including a tub to shower conversion for us a few months ago. Their communication was wonderful from start to finish and even afterwards. Far better than any other contractor I have worked with before. We had some very specific "wants", including the height of the shelving niche, that Rainier made happen for us. hey handled your typical "construction hiccups" with ease and experience. That made things much less stressful for us. We will most definitely use Rainier again.
Matt, Tripp & the Rainier crew are absolutely wonderful to work with! They are efficient, honest & the end result is beautifully done work in your home & a positive business interaction! I would recommend this small business to anyone in the Jacksonville area looking for an excellent contractor! From consult to permits to respecting your home, these guys are on the ball!
We hit the jackpot when we selected Rainier for our whole home remodel. Matt, Tripp and Brad were a pleasure to work with both professionally and personally. They were honest, efficient, knowledgeable, good communicators, and did great quality work. We trusted their expertise so much that they were able to do our remodel for us while we were out of the state. They took care of any issues as they arose, and selected a great set of subcontractors.
Highly recommend! I felt like a priority (which is rare with contractors) they were efficient, professional, and made the process as smooth as possible. The work was perfect and I would definitely use them again!
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